Eclipse Pro Heart Monitor Troubleshooting and Instructions

Troubleshooting

  • The Eclipse Pro Heart Monitor is functioning properly if it blinks green when the event button (the right arrow) is pushed. 
  • If you notice the monitor blinking red, it may indicate an issue. If you notice red blinking that is not resolved by ensuring the adhesives are secure, please contact the study team.
  • The adhesive patch should be securely attached to your chest.
  • If they begin to peel, please push the adhesive patches back on until they are securely stuck. If an adhesive patch peels off entirely, please replace it with a replacement patch provided and follow the directions below to apply the monitor. 
  • If your Heart Monitor is still not functioning correctly or if you have already used your replacement patches, please contact the study team immediately for additional patches.

Application Instructions

Diagram showing proper electrode and lead placement

  • To apply the Eclipse Pro Heart Monitor, begin by applying the three electrodes (these are the sticky patches) from your biomonitor kit, as shown on the right.
  • The top electrode should be placed on your sternum, at the center of your chest, below the clavicles. The other two electrodes should be placed on either side of your ribcage, below the pectoral muscles.
  • Snap the lead wires into the electrodes to connect them.
    • As shown in the diagram, yellow goes to the top electrode, red to the lower left, and green the lower right.
  •  Once you have correctly attached the lead wires to the electrodes, click the right arrow on the monitor. This will show you a “lead check” screen, which will indicate all three leads in green if the device is successfully connected.

 

Wearing the Monitor

  • Carry out your normal daily routine. Do not remove the monitor or open the recorder.
  • Throughout the study, press the event button (the right arrow button) whenever you experience a stressful event, either at work or at home. Examples of stressful events:
    • Exercise, Getting a promotion, Getting good feedback on a project, Experiencing a Microaggression, Public Speaking, Being late to work, Seeing family/friends that you haven’t seen in a long time, Unexpected car problems, Traffic problems, Misplacing/losing something, Working with difficult people, Miscommunication (at work, with friends, partners), Doing your hair, Watching the news, Interactions with authority, Interactions with law enforcement, Excessive caffeine intake, Arguments with partners, Family life/environment, Going to the grocery store at peak times
    • You can push the button based on your personal experience of stress – do not feel that a stressful event needs to reach a certain level of stressfulness in order to push the button.
  • When you are going to shower, please disconnect the leads from the adhesive electrode patches and temporarily remove the device. 
  • Following a shower, dry the adhesive patches gently with a towel and press the adhesive firmly to ensure it has not loosened.
  • Reattach the monitor, ensuring that the leads are correctly oriented, as described under “Application Instructions”.
  • If you go swimming or take an immersive bath, please remove the monitor prior to going in the water. Please replace the monitor using fresh adhesive patches as soon as possible afterwards following the directions above.
  • Do not unnecessarily pull on the monitor, scratch the monitor, or remove the monitor.
  • If you notice the monitor flashing red, please ensure that the adhesive patches are properly attached. If you are still experiencing issues, please follow the troubleshooting directions below and contact the study team for more guidance.
  • If the Sensor gets wet, it will dry out and you may see an occasional red flashing light during this process. If the red flashing light continues for an extended period, please contact the study team for advice.
  • You may experience some mild intermittent itching from under or around the electrode patches, but this should pass. If itching or irritation persists, please contact the study team.
  • Body lotions and sprays can be applied to areas surrounding the electrode patches, but please ensure they are not applied or run onto the adhesive material. This can cause premature detachment of the electrode patches.

End of Study

  • When the study is over, please remove the monitor and patches from your chest and body.
    • Using a baby wipe or an adhesive removal pad, wipe around the edges of the patches and gently start to peel back the edges.
    • Work your way around the patches, carefully removing each adhesive area until they are fully detached from the chest. 
    • If you are having difficulty with removal, using warm water or someone to assist you can help.
    • Do NOT pull the patches off rapidly, as this could damage the skin.
  • They may be easier to remove when damp, so consider removing it after showering. 
  • Please stick the adhesive patches on the piece of paper included in your biomonitor kit
    • DO NOT discard the monitor.
  • Place the paper with the adhesive patches and monitor in the Biomonitor kit box.
  • Return the entire biomonitor kit to the study team.